Standard Terms and Conditions of Sale
1. Delivery Time
- Orders are processed within 3 business days.
- Delivery typically takes 15 to 21 business days or less, depending on your location.
- Tracking information will be provided once your order is dispatched.
2. Product Condition
- All iPhones sold by Core Azania are 100% brand new.
- Each purchase includes the following free accessories:
- 1x Charger
- 1x Screen Protector
- 1x Phone Pouch
3. Returns and Refund Policy
- Returns accepted within 31 days of receiving your order.
- Products must be unused, in original condition, with all packaging/accessories.
- Refunds processed within 7 business days after inspection.
- Return shipping is free.
4. Warranty and Support
- Standard limited warranty against manufacturing defects.
- Contact us with proof of purchase for warranty claims.
5. Contact and Support
- Reach us via WhatsApp at +27 78 879 7062 or Email: support@coreazania.co.za
- Include your order number or reference for faster service.
6. Payment and Security
- Payments must be made using verified methods listed on our website.
- All transactions are secure; we do not store banking details.
7. Lay-Buy Terms
- Available on all iPhones.
- Minimum deposit: 30% of total price.
- Balance payable within 3 months.
- Installments accepted weekly, bi-weekly, or monthly.
- Shipping only after full payment is received.
- Deposits refundable within 14 days; admin fee may apply after.
8. Order Cancellation
- Cancel within 24 hours for full refund.
- After 24 hours, a 10% handling fee may apply.
9. Proof of Delivery
- Deliveries via trusted courier or PostNet.
- Confirmation provided with tracking or photo.
10. Damaged or Faulty Items
- Report issues within 48 hours of delivery.
- We'll arrange a replacement or refund after verification.
11. Fraud & Scam Protection
- We reserve the right to decline suspicious orders.
- Only payments made to official banking channels are accepted.
